Return Information
Return Policy
At Panzer-Shop.nl it is of course possible to exchange or return your order (provided your ordered product does not fall under a legal exception.) This can be done within 14 days after receipt of your complete order. Send us an email for this via info@panzer-shop.nl You will then receive the return details from us.
Right of withdrawal / reflection period
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 7.25 per package if shipping takes place from the Netherlands, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us via info@panzer-shop.nl. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.